Customer orientation, but correctly

X [iks] Institut for communication and service Design - service of the future arrange! - current expenditure new type character of the SERVICE TREND now available

With large success the X [iks] publishes Institut for communication and service Design for 4 years quarterly the new type character SERVICE TREND and attaches now the current expenditure.

On the Internet side of the institute the digital publication can be subscribed to topics of the service and communication development free of charge via email. The topics of the publication contain this time among other things the importance of the determination and use of customer knowledge. Further articles are also occupied. the change in the conditions for customer and the effects on communication.

The expenditure SERVICE TREND 01/2007 is available under www.dieserviceforscher.de/patch/type/dwn/name/20070215105401newsletterservicetrends012007.pdf as Download. Further expenditures are beyond that in on-line archives.

Contact

X [iks] Institut for communication and service Design
Press department
Fon: 0,331/88 71 588
Fax: 0,331/88 71 589
E-Mail: presse@DieServiceForscher.de
Internet: www.DieServiceForscher.de

Information

The X [iks] is a research and a consulting firm for the topics management of communication customer-focused by Servicequalitt and development in the ranges marketing, fair, Internet and Corporate Identity.

We publish and put the results of our research work them to our customers at the disposal.

In our work the practical negotiability is always located in the foreground. We follow the basic idea that the important impulses for new services and services proceed from the market.

Our performance covers studies as well as expert's assessments, Workshops, Referate, consultation & Coaching. Our customers are Entscheider from TOP 500-Unternehmen and all, which want to reach more.

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